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Terms & Conditions that Protect Your Play

When you open an account with link sbctoto, you're bound by clear, straightforward terms designed to keep your account secure and your transactions transparent.

Account security at registrationDeposit and withdrawal proceduresDispute and closure rules
link sbctoto Terms & Conditions that Protect Your Play
GET HELP NOW

How to Reach Us About Terms Questions

Live chat Open your account and tap the chat icon in the bottom-right corner of the lobby. Our team responds within minutes during business hours, seven days a week.
Email support Send a detailed question to our support address listed on your account dashboard. We reply to all terms queries within 24 hours on weekdays.
Account settings Visit the Help section inside your account profile to access our full Terms & Conditions document and FAQ. You can also request changes to your account status or data from there.
DATA & SECURITY

How We Handle Your Information Under These Terms

Data you provide

When you register, you give us your name, phone number, email and payment details. We use this only to verify your identity, process deposits via DANA, OVO, GoPay or QRIS, and communicate about your account.

Account verification

We verify every deposit and withdrawal request against your registered details. Mismatches trigger a hold—contact support to confirm. This protects your wallet and ours.

Cookies and tracking

We use session cookies to keep you logged in and to track your gameplay patterns for fraud detection. You can clear cookies in your browser settings without losing your account.

Data retention

We keep your account data for as long as your account is active. After closure, we retain transaction records for two years per payment law, then securely delete the rest.

Your rights

You can request a copy of all your personal data, ask us to correct errors, or request deletion of non-transaction data. Submit requests via the Help section in your account profile.

Security updates

If we update these terms or your data handling, we'll notify you by email and in-app. Material changes give you 14 days to accept or close your account.

Terms & Conditions Questions

Once a deposit clears through DANA, OVO, GoPay or QRIS, it's credited to your lobby wallet and is yours to play with. We don't refund deposits on request unless there's a processing error. You can withdraw your wallet balance anytime, subject to our withdrawal verification rules.

Yes. Go to Account Settings, select Close Account, and confirm. Closing is immediate. Any balance in your wallet is paid out within one business day to the payment method you used. A closed account can be reopened by contacting support within 30 days.

Minimum withdrawal is 50,000 IDR. Maximum depends on your account status and verification level; most players can withdraw up to 100 million IDR per day. Check your account dashboard for your exact limit, or ask support.

Disputes are investigated within seven business days. If the transaction was an error—such as a duplicate charge—we refund it immediately. If it was valid, we explain why in a support message. You can escalate unresolved disputes to our management team.

No. The terms apply equally whether you're playing from desktop, mobile browser or app. All withdrawals, deposits and account rules are the same across devices. Your account is one; you just switch between screens.

Password reset doesn't affect your terms. Use the Forgot Password link on login, or contact support. We'll verify your identity and reset it within hours. Your account and all its rules stay exactly as they were.

Open your account, go to Help or Account Settings, and select View Full Terms. You can also email support to request a PDF. We update terms quarterly; you'll see the updated date on every version.